ESG Policy
Human Rights Statement
Overview
Kakao Games is committed to creating and sharing sustainable value through games that everyone can enjoy together. Guided by a people-centered philosophy, we promote mutual respect and inclusive growth across all aspects of our business. Our responsibility to uphold human rights extends beyond our internal teams to encompass users, investors, shareholders, partners, and local communities. We fully support the international human rights principles outlined in the Universal Declaration of Human Rights, the UN Guiding Principles on Business and Human Rights, and the International Labour Organization (ILO) Declaration. We are also committed to complying with domestic legislation that reflects these principles. In the course of operating our game services, we are dedicated to preventing and eliminating any potential risks of human rights violations. If any such issues arise, we will respond quickly and work diligently to address their causes.
Basic Principles
We protect and respect the human rights of
all stakeholders affected by our business operations. The scope of our human
rights commitment extends beyond those guaranteed by the Constitution and laws
of South Korea to include the rights recognized under international human
rights law and global human rights norms. We also acknowledge that certain
rights, though not explicitly defined in legal frameworks, deserve equal
respect as fundamental human rights and are committed to upholding them.
1. Prohibition of Discrimination and
Embrace of Diversity
We do not tolerate any form of discrimination
in employment, promotion, training, compensation, or benefits based on gender,
faith, religion, physical condition, age, social status, race, ethnicity,
nationality, place of origin, educational background, alma mater, marital or
pregnancy status, military history, disability, gender identity, family status,
political orientation, or union membership. We are dedicated to fostering an
organizational culture that respects diversity, equity, and inclusion.
2. Freedom of Association and Protection
of Three Labor Rights
We fully comply with the Constitution and
labor laws, which form the foundation of our human rights policies. We respect
and uphold our Krew's rights to freedom of association and the three core labor
rights (the right to organize, the right to collective bargaining, and the
right to collective action). No employees are subject to unfair treatment for
exercising these rights guaranteed under the Constitution and relevant labor
legislation.
3. Prohibition of Forced Labor and Child
Labor
① We do not employ
forced laborers, individuals under bonded labor (including debt bondage),
involuntary prison laborers, or victims of human trafficking. We do not compel
any employee to work against their free will through violence, threats,
confinement, human trafficking, or any other means that unduly restrict mental
or physical freedom.
② We strictly
prohibit the employment of children and minors as a fundamental principle. We
comply with national labor laws and international standards regarding the minimum
age for employment and working conditions in all countries where we operate.
4. Prohibition of Workplace Bullying and
Sexual Harassment
We respect all employees and partners as
individuals deserving of dignity. Accordingly, we strictly prohibit any form of
sexual harassment or sexual misconduct that may cause humiliation or
discomfort. We also do not tolerate any form of workplace bullying that
inflicts physical or psychological harm through abuse of authority or hierarchical
relationships.
5. Assurance of Safety and Health
① We also maintain
a respectful work environment that embraces cultural diversity. We are
committed to providing fair employment conditions that enable our employees
(Krews) to lead lives of dignity and offering appropriate compensation,
training opportunities while upholding rights to rest, leisure, and regulated
working hours in accordance with laws, and avoiding or reducing overtime.
② We ensure that
all our employees (Krews) work in a safe and healthy environment by complying
with relevant regulations and internal standards. We maintain dedicated systems
for safety management and emergency response, continuously working to reduce
risks and promote a culture of safety while any identified hazards are
addressed appropriately.
6. Responsible Supply Chain Management
We ensure that our partners uphold their
human rights responsibilities. When human rights issues arise within our supply
chain, we engage with various stakeholders to understand diverse perspectives
and pursue meaningful, practical solutions.
7. Protection of Human Rights in Local
Communities
We manage our business operations in a
manner that ensures the human rights of local residents, such as their right to
a safe and healthy environment and the freedom to reside peacefully, are not
infringed. We gather community feedback in accordance with laws and respect the
autonomy and traditional values of local communities.
8. Protection of User Rights
① We comply with
all applicable laws to ensure that our game services do not harm the life,
health, or safety of users and that services are accessible and convenient.
② To protect user
privacy, we collect and retain only the minimum amount of personal information
as required by law and implement measures to prevent any unauthorized
disclosure.
③ We do not share
users' personal information with third parties without their consent.
④ We respect users'
freedom of expression. However, we may take appropriate action, in accordance
with legal procedures, against content or information that violates laws or
societal norms.
9. Protection of Environmental Rights
We recognize climate change as a critical
environmental, economic, and social challenge, and we view environmental
protection as an integral part of human rights. In this context, we comply with
all relevant regulations, assess the environmental impact of our operations,
and set targets for improvement while protecting and restoring the environment.
10. Fulfilling Digital Responsibilities
① We are committed
to building a society where all members can grow together and share a better future
while considering solutions to current and emerging social issues.
② We ensure that
our game services are inclusive and help prevent marginalization and
discrimination in the digital space.
③ We make every
effort to guarantee equal access to our services for all members of society.
Scope of Application
This Human Rights Management Declaration
applies not only to our organization but also to our domestic and international
affiliates and their members. We also encourage our partners and users of our
services to understand and uphold the principles of human rights that we
promote. In cases where the provisions of this declaration may conflict with
the laws and regulations of countries where our services are offered, we will respect
local regulations while ensuring that our actions remain aligned with
internationally recognized human rights principles.
Human Rights Risk Due Diligence Process
We identify human rights-related risks and
implements measures to mitigate them. Our human rights due diligence process is
carried out in the following steps:
① Define the scope
and conduct a human rights impact assessment
② Identify key
human rights risks and analyze their causes and potential impacts
③ Establish and
implement mitigation measures for identified risks
④ Communicate
actions company-wide and continuously monitor progress and outcomes through
reporting
This process is led by our HR Support Group
and is designed to proactively prevent human rights risks through regular risk
identification, assessment, and monitoring. We are also working to enhance the
due diligence process to ensure more effective risk management.
Risk Management and Relief Procedures
for Human Rights Violations
① We operate
reporting channels that allow our employees, partners, and users to report
concerns related to human rights violations. Upon receiving a report, we
forward it to the appropriate department based on the nature of the issue and
work quickly through internal procedures to identify effective resolutions. To
ensure a safe and trusted reporting environment, we protect the confidentiality
of both the report and the identity of the whistleblower, and we take all
necessary measures to prevent any form of retaliation or disadvantage resulting
from the report.
② Contact
Information
We keep all reports and the identity of the
whistleblower strictly confidential.
- Email: hotline.games@kakaocorp.com
- Address: HR Group, 14th floor, 152, Pangyoyeok-ro, Bundang-gu, Seongnam-si, Gyeonggi-do (Alphadom Tower)
- Online Report:
https://www.kakaogamescorp.com/policy/cyber
Document Summary
Category | Description |
Initial Establishment Date | April 4, 2023 |
Recent Revision Date | April 29, 2025 |
Responsible Organization | HR Support Group |
Details of Establishment/Revision | Expanded Basic Principles |
Administrator (Responsible Executive) | ESG Committee |